FAQ

Orders and shipping

Where do you ship?

To the US only for now. We don't ship to Canada yet, and Creatine Monohydrate can't ship to New York or California yet.

How much is shipping?

Free on orders from $45. Below that, you'll see the cost at checkout before you pay.

When will my order ship?

Orders are packed and shipped within 1–5 business days. We email you a tracking link when it ships, and you can track your order any time.

What if it's not for me?

Your first tin, bottle or tub of each product is covered for 30 days. Email us and we'll refund it. See our refund policy.

Subscriptions

How do subscriptions work?

Choose a 1-Month or 2-Month Supply and save 15% on every delivery. It renews automatically until you cancel.

Can I cancel?

Yes, online at any time from your account, no phone call needed. You can also skip or pause, and we email you before every renewal. Read the subscription terms.

Strips

What is an oral strip?

A thin film, about the size of a postage stamp, that holds the ingredients and dissolves on your tongue. Ours is made with pullulan, a fibre made by fermentation.

How do I take one?

Place it on your tongue, let it dissolve, then swallow. No water needed. We don't claim it absorbs through your mouth or works faster than other formats.

What are they sweetened with?

Sugar alcohols with stevia or monk fruit. The exact sweeteners are listed on each label.

Safety

Can I take more than one Bearing product?

Many people combine them. Check the total of any vitamin you take from all sources, and ask your doctor if you take medication.

Who should ask a doctor first?

Ask a doctor before use if you're pregnant, nursing, under 18, taking medication or have a medical condition. Creatine Monohydrate is for adults 18 and over.