Privacy policy

Last updated: October 26, 2026

Bearing ("we", "us") runs this website and sells our products through it. This policy explains what personal information we collect, how we use it, who we share it with and the choices you have. Our store runs on Shopify.

What we collect

Contact details: your name, email address, phone number, and shipping and billing addresses.
Order and payment details: what you buy, your order history and payment confirmation. Card details are handled by our payment providers; we never see or store your full card number.
Account details: your login and preferences, if you create an account.
Messages: anything you send us by email, chat or our contact form.
Device and usage information: your browser, device, IP address, the pages you visit and how you use the site, collected through cookies and similar tools.

How we use it

To process, ship and support your orders, including subscriptions.
To send order, shipping and subscription emails, including a reminder before a subscription renews.
To send marketing emails if you've opted in. You can unsubscribe at any time with the link in every email.
To improve the website, prevent fraud and keep the store secure.
To meet our legal obligations.

Who we share it with

We share personal information only with service providers that help us run the store, and only what they need:

Shopify hosts our store and checkout.
Payment providers process your payment at checkout.
Supliful, our manufacturing and fulfilment partner, and shipping carriers deliver your order.
Klaviyo sends our emails.
Judge.me collects and shows product reviews.
Track123 provides order tracking.
Gorgias runs our customer support and chat.
Microsoft Clarity shows us how visitors use the site, through heatmaps and session recordings, so we can improve it.

We may also share information when the law requires it, to protect our rights, or as part of a sale or merger of the business.

We don't sell your personal information. If we start using advertising tools that count as "sharing" under US state privacy laws, we'll update this policy and give you a way to opt out.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies in your browser settings; some parts of the store may not work without them.

Your rights

Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of certain uses. To make a request, email trybearing@gmail.com. We'll verify the request and reply within the time the law requires. We won't treat you differently for using these rights.

How long we keep it

We keep personal information for as long as we need it to provide our services, meet legal and tax obligations, and resolve disputes.

Children

Our store is not meant for children. We don't knowingly collect personal information from anyone under 16. If you think a child has given us information, email us and we'll delete it.