Refund policy

Last updated: October 26, 2026

Your first one is covered

If your first tin, bottle or tub of a Bearing product isn't for you, email us within 30 days of delivery and we'll refund it. You don't need to send it back. This covers the first unit of each product, once per customer.

Damaged, wrong or missing items

Email us within 30 days of delivery with your order number and a photo, and we'll send a replacement or refund you.

Subscription renewals

See our subscription terms. If a renewal was charged after you cancelled, we'll refund it.

How refunds are paid

Refunds go back to your original payment method. Your bank or payment provider may take 5–10 business days to show it.

How to ask

Email trybearing@gmail.com with your order number.